Refund & Returns Policy
At Grow My Restoration Business, we strive to deliver high-quality digital products and online educational courses designed to help restoration business owners achieve measurable growth. We understand that sometimes a product or course may not meet your expectations. This Refund & Returns Policy outlines the terms under which you may request a refund.
Digital Products and Courses
All purchases made on our website, including digital downloads, video courses, and educational resources, are considered non-tangible digital goods. As such, they are non-returnable. However, we do offer refunds under certain conditions, provided that the request is made within the applicable refund period and adheres to the criteria below.
Refund Eligibility
You may be eligible for a full refund if the following conditions are met:
The refund request is made within 7 calendar days of your purchase.
You have accessed less than 20% of the course or content.
You have not downloaded any accompanying materials, including templates, tools, or documents.
You are able to provide a valid reason for your dissatisfaction.
We reserve the right to deny refund requests that do not meet these conditions or if there is evidence of misuse, abuse, or intent to exploit our refund system.
Refund Process
To request a refund, please email us at keithmlewis@yahoo.com with the subject line: Refund Request. Include the following information in your message:
Your full name
Order number or proof of purchase
Date of purchase
Reason for the refund request
Our support team will review your request and respond within 3 to 5 business days. If the refund is approved, it will be processed through your original method of payment. Refunds may take 5 to 10 business days to appear on your account, depending on your payment provider.
Non-Refundable Circumstances
Refunds will not be issued under the following circumstances:
The refund request is submitted after 7 days from the date of purchase.
You have completed a significant portion (more than 20%) of the course or resource.
You have downloaded or copied the content provided in the course.
You purchased by mistake but continued to access the content.
Dissatisfaction is due to factors beyond our control, such as lack of time or change in business priorities.
Technical Issues
If you encounter any technical difficulties accessing your course or digital product, please contact us at keithmlewis@yahoo.com . We will make every effort to resolve the issue promptly. In many cases, technical problems can be resolved without the need for a refund.
Updates to This Policy
We reserve the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised terms.
Contact Us
For any questions regarding this policy, please email us at keithmlewis@yahoo.com . We are here to support you and ensure that your experience with Grow My Restoration Business is a positive one.